We have just flown in from South Africa, using Keringa-Petwings to transport our four cats. From the beginning, Keringa-Petwings' attention to detail with regard to the paperwork was exemplary. Things like missing dates of birth, mismatching information across the certificates and making sure the vet practice stamp was where it was needed all came to correction under Keringa-Petwings' watchful eye.
Fortunately, we started the process early so it was not a last-minute scramble. The crates were top-class. Thick plywood, double-wired grid, several locking mechanisms spread around the door, thick blankets which were swapped out for newspaper cuttings at their stop-over, and detailed labelling that these are live animals requiring a certain temperature, who they belonged to and where they were going, along with this way up stickers ensured a low chance of disaster.
Jingles, Savannah, Alex & Monty were collected at Lakeside Cattery at 6.30 am where all the original paperwork and inoculation cards were handed over. They flew SWISS AIR that evening and had one stop at Zurich. Here their blankets were changed for clean, dry paper cuttings and they had a vet check. They landed at Heathrow, where the customs clearance was done, just after 1 pm.
Despite the shortage of drivers being experienced in the UK, the cats were delivered the same day they flew into London, albeit at 9.30 pm. Along with the cats, the driver handed over a wad of documentation and their vet cards. I have never been so pleased with a knock at the door. They were yelling their heads off and were super pleased to see us. They made straight for the food, then the water, and finally the sand tray. We all settled down for a good night's rest after several weeks of high anxiety.
I'd recommend booking your cats into a cattery first (Keringa-Petwings has this facility) while the packers and you turn your house upside down and inside out. Your pets will not be exposed to extra trauma. I can wholeheartedly recommend Keringa-Petwings. At times it felt like I was doing a 5000-piece puzzle without the picture to guide me, but finally, it all came together in the end.
